One of the businesses within the group was preparing for significant expansion, placing pressure on recruitment and retention. Rather than immediately increasing HR headcount, leadership explored whether existing HR teams across the group could collaborate more effectively to support growth. Each business had its own HR processes, tools, and ways of working, with limited visibility across the wider cluster. The goal was to improve collaboration, create clearer ownership of key HR processes, and work smarter without adding complexity. We partnered with the Head of HR for the Data & Tech cluster to design and facilitate collaborative workshops using Miro as a shared working space. HR teams mapped current processes, shared tools and collateral, explored recruitment and retention challenges, and identified opportunities to improve ways of working across the group. The result was stronger collaboration, clearer accountability, better visibility across HR practices, and a more connected HR function positioned to support growth more efficiently.
Region
- EMEA
Type of Partner Services
- Advisory
- Implementation
Solution Expertise
- Digital/Agile Product Development
- AI Transformation
Industry Expertise
- Retail
- Manufacturing
- Healthcare
- Financial Services
- Media
Jam helps SME's remove the friction that makes strategy rollout harder than it should be - so teams align, momentum builds, and work flows better.
Strategic Framework:
- Working with you to consolidate your mission, vision, values, solutions and business goals into a simple strategic framework that lives inside Miro and serves as a foundation for organisational design & accountability to follow.
Organisational design and role clarity:
- When the org structure no longer supports the strategy, we help reshape it. We guide teams through role clarity and org design - aligning job specs to business goals with simple, two-page specs that make expectations crystal clear.
Internal Process Mapping:
- A Workflow Map is a visual view of an end-to-end process - showing how work moves from start to finish, including roles, systems, and handoffs across teams. It's used to create shared understanding, spot bottlenecks, reduce duplication, and identify what friction points need fixing.
- We facilitate workshops, using Miro, to capture end-to-end workflows, clarify ownership, and identify platforms used. We record sessions and use AI to assist us with creating the diagrams. Changes needed are surfaced from your team members themselves - then we prioritise together.
Teaming Alignment Workshops:
- A series of 3 workshops, using Miro, a week apart, designed to align team members to structure, purpose, and each other. Perfect for merged teams, growing teams, or teams that have lost their groove.
Customised Bundle of hour solutions:
- Various solutions can be customised to your requirements - Project Management, Template creation inside Miro, Miro How To with Managers one-to-one, etc. etc..
"Thank you for facilitating a great session to get our People team thinking of new and innovative ways to continue to attract and engage great tech talent across our cluster."
Samantha Gouws
People Executive at Smollan
Use Cases
Working Smarter Across HR Teams